Investors in People accreditation(to ensure care is taken in the on-going training of staff).

You can find out more about IIP from their web site by clicking here.

ISO 9001/2008 Quality Assurance accreditation(to ensure high quality standards are stringently maintained and proven best practice is consistently followed).

You can find out more about IIP by clicking here.

Medway Travel holds both of the above accreditations.

"ATOL" (Air Travel Organisers Licence),

In the UK, firms selling packaged travel arrangements including Air are required by law to hold an ATOL.  An ATOL provides consumer protection in the event of failure of that supplier and will protect you from losing money, or being stranded abroad. In the event of a business failure, the CAA refunds those people whose arrangements can no longer be honoured, and ensures that people already abroad are able to complete their arrangements and fly home. This protection is included in the price of any arrangements booked with an ATOL-holder.

Unlike many smaller travel companies which are licensed for a modest number of passengers in order to avoid full financial monitoring, MTL has a full licence which enables it to obtain variations to its licensed number of passengers during the year, at short notice.

Medway Travel holds ATOL number 4774

IATA Licence: IATA stands for the International Air Transport Association

It regulates airfares and acts as a bonding agency allowing agents displaying their symbol to sell tickets legitimately.  A customer who books air tickets with an IATA bonded agency can be sure that the airline has trust in the agency to sell at legitimate and fair prices.  You can find our more about IATA from their website by clicking here.

ABTA Bonded
Medway Travel is a member of ABTA and as such is bonded to ensure you have the benefits of ABTA's assistance and Code of Conduct.  As a result, many of the travel arrangements that it sells are protected in case of the financial failure of a travel company it may use.  Medway Travel is proud to be one of only a small number of British travel agents to have earned the coveted ABTA GOLD accolade, in recognition of the extent and effectiveness of our on-going staff training. 

Medway Travel hold ABTA number D823X and you can find our more about ABTA from their website by clicking here.