Paul Julius
 Joint Founder, Chairman & Executive Director H4M


For the past 18 years, Paul has headed up Medway Travel based in Kent.  His relentless commitment to "blue-chip" personal customer service and the dedication and hard work of his loyal hand-picked team, ensures that Medway Travel continues to expand.
Paul's initial career was in engineering, and after obtaining an engineering degree Paul progressed through a number of engineering companies, finally as sales and marketing director with over 100 sales staff and engineers in several countries reporting to him. Operating with a large travel budget and constantly disillusioned with the travel services that he was using, it was at this time that Paul first had the vision and foresight to start his own travel company on the grounds he could not find a company to provide him with the level of customer service that he expected. After a 2 year stint as Membership Director of the Institute of Directors (IOD) in London, Pauls dream became a reality and he founded Medway Travel Ltd.

Now, 18 years on Medway Travel is one of the most successful and respected independent travel companies in the UK, reknown for its relentless pursuit of ISO certified gold standard customer service. As a member of the Uniglobe Consortium, Medway Travel enjoys access to the unrivalled buying power.
Paul is also Chairman of The Travel Management Partnership Ltd - a consortium of like-minded independent travel agencies, and is also a Board member of The Reedham Trust - a children's charity.

 
Nikki Archer-Waring
 Joint Founder, Managing Director H4M & Spirit of Rembrance
 Nikki is our tri-national (British, Australian and Canadian) Managing Director and is the driving inspiration behind this very special Remembrance and Battlefield Travel operation. As Managing Director and co-founder of
 Holidays 4 Me, Nikki draws on over 25 years of executive management experience in Travel & Tourism in operational, HR, and Sales & Marketing sectors in traditional offline and online in the UK, Canada and Australia. Being tri-national she also has a totally unique perspective with  Remembrance being able to identify with - and work within all three of her mother countries armed forces history of conflict and sacrifice.
 


Nikki co-founded Australasia's first online incoming travel business (Travel Online) in 1995, winning extensive governmental and private sector recognition and several prestigious awards. In 2001 Nikki moved to the UK from Australia and held a number of senior appointments with Sabre Holdings (parent company of Travelocity, Last Minute, Holiday Autos etc); London City Airport; and  Head of the Travel Collection, a fully owned division of Kuoni Travel Group. Nikki has also served on several high profile industry boards as well as extensive industry consulting experience.


Nikki also has extensive hands-on experience at senior management level in the UK with all facets of tour operations, including her recent tenure as Head of Travel at The Royal British Legion where she increased brand awareness and significantly grew the tailor made tour department.

Nikki hails from a  distinguished tri-service military family and recognises the significant debt we all owe to all those who serve. She is especially proud of her grandfather, Arthur Critchley-Salmonson who won a DSO in the Dardanelles, while her great uncle was one of the first pilots in the AFC.  Nikki is an avid family historian who has been researching her family for the past 20 years and has discovered that her family's military service can be traced back to Brigadier General Richard Waring, who worked his way through the ranks beginning his illustrious career in 1690.  Nikki Archer-Waring is a Member of the 
Guild of Battlefield Guides
 

 


Graeme Archer
Joint Founder & Director of Online Travel Services H4M 
Graeme is a both a proud Aussie and a rabid Collingwood supporter (!) with an unbroken 30 years executive/board level career within the travel, tourism, leisure & hotel/hospitality industry sector with extensive experience in traditional & online travel and tourism, marketing, sales & distribution platforms. He is highly experienced within the online and internet travel sector travel with an extensive 15 year online travel & tourism background since 1995.
Graeme is a highly literate professional with extensive experience in both major corporate cultures and entrepreneurial start-ups - particularly in the online travel and leisure field with early stage start-ups.

He currently heads up Travel Match Ltd; a UK Travel and Tourism company he co-founded in 2003 which specialises in online travel consulting for business planning and solutions for SME Travel and Tourism Businesses for Social Media and Social Media Optimisation (SMO) services, Internet Search Engine Optimisation (SEO) and online Intellectual Property Issues (IP).

Graeme is also an award winning photographer with his work being featured by major travel companies, Tourism Bureaus and
 major UK print and digital media.  He is also a specialist senior travel & tourism consultant for the prestigious Gerson Lehrman Consulting Group.

Graeme also has an Army background, following his brother who enlisted in the Australian Army (RA Signals) and who saw service in SVN (South Vietnam) as a senior NCO, Graeme was conscripted as a National Serviceman and also served in SVN (South Vietnam) also in RASigs (110 Sig Squadron) in Saigon, Nui Dat and Vung Tau.

Graeme's passion and hobby (besides photography) is WW2 allied fighter aircraft - especially his second love - the
 beautiful Spitfire and its lesser loved - (but hugely appreciated) cousin the
 amazing 'Hurri' (Hurricane). He also is a huge fan of the WW2 Avro Lancaster and Bomber Command and can often be found at the RAF museum at Hendon in London gazing longingly at 'S for Sugar', the famous Australian crewed Lancaster from WW2. 

 


Colonel Christopher Newbould CBE
Operations Manager & Chief Guide of Spirit of Remembrance

Christopher has been and is an integral part of Spirit of Remembrance.  In 1997 Christopher established the "Remember Them!” Battlefield Tour programme which focused on the main battlefronts of both World Wars.  Since then and until last year, Christopher was responsible for an excellent series of battlefield tours for Poppy Travel, The
Royal British Legion. 
As Operations Director Christopher is responsible for bringing a highly experienced and knowledgeable team of guides together and will work with them to create group and personal tours.  He is also our Chief Battlefield Guide.
Each member of the guide team has been carefully selected by Christopher for their knowledge, commitment and storytelling ability. Under his guidance each guide has reconnoitered and researched their specialist itineraries with the object of bringing the past to life for you. He delights in designing tours that will appeal to a broad range of interests, particularly those following family history queries.
Colonel Christopher Newbould is a Guiding Member of the
Guild of Battlefield Guides, badge number 09

 
Janellen Stuart
Finance & Administration Manager: Medway Travel Ltd
Janellan is in charge of the administration and accounting back-end process for T4M. Janellan started her career as a cashier for a major high street bank, and then progressed to accounting for a major insurance broker, who was the first such company in the country to gain ISO 9000/1994 accreditation. Later in the airline industry she was the a Contracts Manager travelling around the world interviewing and contracting prospective aircrew. A stint followed as the financial controller for a small manufacturing company for 4 years, then Janellan joined Medway Travel as Finance and Administration Manager. Janellan is in overall charge of the financial accounting for the company and ensure that it constantly follows best practice and with her team control the quality procedures within the office, including ISO 9001/2000 certification and IIP standard, and is very proud of both!
Janellan's interests include Interior Design, Calligraphy & Astronomy (novice level)! She is also currently studying for her BA (Hons) in Business Studies.

 
Tifferny Boarer
Head of Business Operations Medway Travel Ltd
Tiffernys primary role is to manage and develop the relationship between Medway Travel Ltd and T4M through regular review meetings and forums providing in house and product training. One of the main objectives of Tiffernys role is to consistently and constantly look for ways to enhance all aspects of T4M clients service though customer service training and providing solutions to enable us to meet - and exceed - our clients expectations every time. This includes keeping our own team up to date with the constantly changing face of global aviation and travel.
Tifferny has over 13 years experience within the travel industry and has worked her way up from a trainee consultant to managing her own team of consultants within a global travel management company. She is a passionate crusader and believer in providing the very best of customer service standards to every client.
Tiffernys interests include Travelling, Reading, Skiing & Swimming. 

 
Stephen Cresswell 
 Groups Manager

 Stephen has worked in the travel industry for 29 years, most of which was spent with independent agencies in London from Senior Clerical positions to Operations Manager for two top independent companies, Gardiner Merchant and VIP travel, handling all types of travel for their blue chip clients.

His responsibilities at Medway Travel are the running of the Groups and Events department, the overseeing of all the IT systems for the company and staff photographer.

Stephen is proud of his father who was stationed in Burma with the REME in the Second World War.  Stephen's interests include water colour painting, theatre and the arts and I am Director of a local theatre company.  As an ex Actor now freelance theatre director, set designer, lighting and costume designer he is an Equity member.He is a National Trust Member – Historic Houses and Gardens and RHS member as he enjoys Gardening.  A wildlife supporter he sponsor two Siberian tigers at Howletts, and also Wood Green Animal Sanctuary.  Lastly he is a creative person, hand made cards, patchwork, quiting.

 
Lesley Scutt
Groups & Individual Travel Executive

Lesley researches and arranges every aspect of group travel bookings from the inception right through to the finish.
Her 10 years in British Airways and 20 years in Business Travel compliment this, and enable her to give clients sound advice on making their trips more cost effective and convenient, as a result of all this experience.  
Lesley comes from a military background.  She recently returned from South Africa where she was researching her grandfather Cann fought in the Boer War. Her father was in the Merchant Navy in the Second World War and her other Grand father Dawson was in the First World War and was a prisoner of war with the Russians.  Lesley is proud to say that she has all the medals cased and at home.  She is also passionate about travelling somewhere new, Reading , Stamp Collecting and attending concerts.

 
Astra Beadle
Principal Leisure Travel Consultant

 With a progressive 12 year career in travel Astra specialises in bespoke leisure travel arrangements for T4M clients. Astra's career has included a 2 year stint as a entertainer overseas (!)and as a Customer Service Section Manager and she has worked for My Travel & Holiday Bookers and now Medway Travel for the last ? years.
Astra is an extremely experienced professional leisure consultant with her forte the construction of quality bespoke travel experiences using extensive research and award winning customer service support for her clients. Besides Sri Lanka Astra is a specialist consultant for the USA, Borneo, Cruise & Rail Holidays, with progressive experience also in Maldives, Malaysia and the ultimate long haul dream destination - Australia. 
 
Astra's interests are singing with her band (!), reading, travelling and music.
 

 
Mel Broughton
Senior Leisure Travel Consultant
Mel studied Travel and Tourism at college for two years and also has a background in upmarket customer service in the hospitality industry. Mel is now responsible for researching into and arranging a wide range of holidays for T4M clients in our specialist areas of Sri Lanka, Maldives, Malaysia and Australia.
She also is the administrator for Medway Travel's "Horizons" leisure club, enrolling new members into the club and updating existing members on their membership levels. Mel also handles much of the marketing research and database projects for TM4 products.
Mel's interests include travel, gym, reading and the cinema.